Vending Concepts is a full-service vending machine sales company that also provides phone support for all the equipment we sell to our customers. In addition, we offer on-site repair and refrigeration service for our Dallas-Fort Worth clients.
We ship our machines and parts nationwide and we can also provide delivery and expert set up locally with our own trucks and employees who are legally employed by us and properly insured. We stock many different kinds of everyday parts, bill validators, coin mechanisms that are ready to get your machines back up and running, we will even allow you to trade in your old equipment!
We at Vending Concepts are interested in long-term relationships with our customers. Therefore it is our goal to conduct our business with integrity and honesty. We deal with high quality used and refurbished vending equipment of all kinds. We are always in the market to purchase unwanted vending equipment of all ages and again we take trade-ins.
The owner, Lou LaVilla has been in the service business in the NY Metro area for over 25 years before starting this company in the Dallas - Fort Worth Metroplex and brings with him the idea of service in a "New York Minute!" We make it our goal to approach service with that mindset. He is directly involved with overseeing all facets of sales and service.
In addition to vending machine sales and repair service, Vending Concepts provides an excellent Office Coffee Service (OCS) as well as professional vending services. Our coffee is privately roasted for us and gives a "coffee house" quality at a fraction of the cost. Many of our customers especially love our "Flavor of the Month"!
Our service is hard to match with our ability to provide excellent equipment and keep it up and running on an ongoing basis. We do our own maintenance on our machines and we stock numerous location-ready machines so if we can't fix something right away, we can switch the entire machine so our customer won't be inconvenienced!
We are conveniently located in Fort Worth about 15 minutes from downtown and about 15 minutes from the new Dallas Cowboys Stadium in Arlington. We invite you to stop by and let us help you with your vending needs!
It is my desire as the owner and founder of Vending Concepts to have a spirit of excellence throughout my company. For each manager and employee to do an outstanding job no matter what their function happens to be.
I believe in applying the biblical principle that Jesus taught us which is "do unto others as you would have them do to you". It's not do to others as they would do to you, which is quite different. With that said, it is my goal to lead by example in honesty, integrity, work ethic, reliability and although as much as I strive to be all that I know I will fail at times....so will my employees. But we will make it right for you our customer when we do! We won't lie and manipulate the truth to cover our mistakes. I will readily admit it and find a fast solution to the problem and by doing so set the standard very high for those who work alongside of me.
Here at Vending Concepts, "the truck is not broken down" unless it really is! We will let our yes be yes and our no be no! Put another way, we will operate and deal in the truth amongst each other as a company and with our valued customers and clients locally and throughout the nation.
For those we are mentoring in the vending business it is our goal for you to be successful in your new venture. We will use the full capabilities of our company to help you be successful with the various levels of support that you need. By doing so we are ensuring our success as well as your own by the unique partnership we offer.
Each one of our managers has been in their prospective fields for many, many years and has demonstrated a "like-mindedness" with me in regard to my mission statement and expertise in their various positions. Therefore, I can say with confidence that we are truly ready to serve you!
Louis P. LaVilla III
President/CEO of Vending Concepts