Frequently Asked Questions

Frequently Asked Questions

Below you'll find answers to the questions we're asked the most. If you're a new customer, we encourage you to read through them.

General Questions

A. We do on occasion. Just fill out this form and we'll get back to you!

A. No, we do not at this time.

A. One way to secure your machine's location is by contacting a local property manager and requesting permission to place your machine on their property.

A. If technical support fails, which is uncommon, and you are unable to find a local technician, we typically can screen some choices and refer a qualified local option!

Shipping & Delivery Questions

A. Yes, the shipping is free! For exclusions, please view our shipping policy.

A. For used equipment, the turnaround time is typically 7 - 10 business days to ship out from our facility. Once in transit, it is an estimated 5 to 7 business days but can vary depending on your exact location. Needing it quicker? Give us a call and we'll be able to assist! For new equipment, please give us a call as it will vary depending on the manufacturer and model.