VC 8010-22S

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For further details on condition, please see our Machine Condition Details.

• Cosmetic condition: 9-10
• Paint and bodywork (when applicable)
• Detail cleaned
• Thoroughly tested and working
• Serviced money systems

B – Good

• Cosmetic condition: 6-8
• Normal visible wear and tear, minor scratches, nicks, dents, scuffs, dings, various cosmetic imperfections, etc.
• Wiped down, not detail cleaned
• Thoroughly tested and working
• Serviced money systems

C – Fair

• Cosmetic condition: 3-5
• Blemishes that exceed normal wear and tear, scratches, nicks, dents, scuffs, dings, rust, various cosmetic imperfections, etc.
• Wiped down, not detail cleaned
• Thoroughly tested and working
• Serviced money systems

F – Bad

• Cosmetic condition: 1-2
• Severe blemishes i.e. rust, large dents, severe scratches, major cracks or see-through graphic, etc.
• Not cleaned at all, left “as-is” cosmetically but, mechanically functional
• Thoroughly tested primary purposes functioning, secondary functions may not work optimally, i.e. lights, hinges…
• Serviced money systems

This machine includes a 1-year manufacturer’s parts warranty. This warranty will be void if the product is ever:

• • Used in a manner other than its intended purpose
  • Modified in any way after shipping from Vending Concepts

Vending Concepts or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of deposit, loss of location, loss or spoilage of product, replacement costs, or any similar damages.

To use Vending Concepts’ technical support service, the buyer must submit a ticket through our website or by calling our main number Monday through Friday, excluding holidays, from 8:00 a.m. – 4:00 p.m. Central Standard Time. The buyer must have the invoice number, name by which the machine was purchased, model of the machine they are seeking support for and a brief description of what the support is in regards to in order to submit a ticket. Once a ticket has been created there is a 1-2 business day response time. Our support team will provide instructions and if they deem necessary they will schedule an appointment for live phone support. Live phone support can only be done while the buyer is in front of the machine they are needing support for. Vending Concepts will only support what we have sold directly to the customer, if the customer chooses to resell the equipment, support is not grandfathered into the new ownership.

Vending Concepts also offers an optional Parts & Labor Extended Warranty through our partnership, for peace of mind and protection of your investment. For warranty details, visit our partner’s website here or call them directly.

Some of the benefits of the extended warranty are: Commercial Equipment – New Products

• • • 2 & 4 year Extended warranty starting after the OEM’s 1 year warranty for a possible 5 year total
    • Covers on-site service
    • Covers all parts and labor
    • Does not cover accidental damage/ gross misuse
    • Low deductible/ service fee to be paid by the customer at time of claim
    • Transferable

Commercial Equipment – Refurbished Products

• • • 2 & 4 year Date of Purchase warranty with CPS taking over at:
      • Day 31 for Labor
      • Day 31 for Parts
    • Covers on-site service
    • Covers all parts and labor
    • Does not cover accidental damage/ gross misuse
    • Low deductible/ service fee to be paid by the customer at time of claim
    • Transferable

FAQs about Consumer Priority Service Extended Warranty

There are no returns or cancellations on special orders or custom orders (i.e. new machines, custom graphics, etc.).

All other items are subject to a 25% restocking charge and shipping charges from us to the buyer (even if it is included in the price of the machine there is a cost) and shipping charges to send the vending machine back to Vending Concepts will be the full responsibility of the buyer. The buyer is also responsible for properly securing the vending machine back on a pallet and wrapping it up to ensure safe shipping back to Vending Concepts. If the machine is sent back and not in the same condition it was in when it shipped from Vending Concepts the buyer will be responsible for all other charges to get the vending machine back in that condition but not to exceed the original cost of the machine.

There is a cost to free shipping to Vending Concepts. We have to pay full price for shipping (although free to the buyer) and when a buyer wants to return a machine the buyer becomes fully responsible for the complete amount of the shipping costs. Vending Concepts will provide an invoice from the trucking company for the shipping cost from Vending Concepts to the buyer. The buyer is solely responsible for those costs upon returning a machine. The buyer is also solely responsible for all the costs associated with sending the machine back and can elect to use their own shipping or Vending Concepts can assist with obtaining the best quote possible. The buyer will continue to be the owner of the machine until it is received in the same condition as was purchased by the buyer and a refund is issued for the machine purchase less shipping, restocking fees, and any deductions if any (due to returning it “not” in the same condition it was bought).

All returns must be accompanied by an (RMA) Return of Merchandise Authorization and can only be obtained within 7 days of receiving the machine or 60 days from the original purchase date, whichever comes first. There will be no returns after 7 days of receiving the merchandise. To obtain an RMA, please contact our customer service during regular business hours. Monday through Friday, 8 AM to 5 PM CST.